Corporate Reputation Management: Report – 85%

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This assignment asked myself and a partner to create a report with the plans for a corporate communication campaign designed to enhance corporate reputation. Like previous assignments, we were given the freedom to choose our own firm to examine and were tasked with conducting a situation analysis. However, the analysis was much shorter, just four pages long, meaning it had to be prioritised much more rigidly than the ten-page VW analysis. We chose to study Kellogg’s, which presented unique challenges that had to be overcome.

My partner and I used the analysis to decide on one issue to focus our communication campaign on. We proposed six SMART objectives: three business-orientated and three communications and created a campaign message. Using Mitchel et al. (1997) framework, we conducted in-depth stakeholder analysis, which enabled our target publics to be accurately and justly determined. We focused on consumers, media and shareholders.

For consumers we proposed three initiatives:

  • An interactive sporting event at England’s first game of the 6 Nations, themed around the 1990s hit UK TV show Gladiators.
  • A social media competition in partnership with FitBit: #BeatTheBadges.
  • Local community development in collaboration with the This Girl Can sports-orientated initiative.

Our activities strategically targeted the consumer behaviour trends identified from the situation analysis, while staying inline with Kellogg’s corporate image, enabling the enhancement of its reputation.

We used a variety of media tools to communicate with our target publics:

  • A national media press conference
  • A host of press releases, including: national, local, specialist and social media.
  • A press day at the Manchester Factory
  • Bloggers and other online influencers.

The media channel complimented the activity it attached to, such as social media press releases for the Fitbit competition, in order to create a streamlined integrated campaign.

This assignment presented unique challenges and in overcoming, I believe to have learnt more about the process of analysing a company’s situation and weighing up the most important aspects to take action upon. When we discovered Kellogg’s impressive reputation, my partner and I rationalised, the ideal action did not lie with outlandish PR stunts but rather with engaging activities that compliment the brand and help bolster its reputation.

We approached with a considerable amount of respect towards Kellogg’s, being mindful of conserving its reputation over other more extreme tactics. This assignment impressed upon me, that just because the task gives unbridled freedom to choose any communication tactics, there are some instances where erring on the side of caution is the most favourable strategy for sustaining reputation and long-term success.

My partner and I received 85% for this task, a grade I’m very proud of, given the obstacles we overcame.


Email: hudacummings@gmail.com

LinkedIn: Yehudah Cummings

Twitter: Yehudah Cummings

Facebook: Yehudah Cummings

Click to view my CV.

Strategic Communications & Advertising Planning: Part 1 – Report – 90%

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This post is the first piece of work from the third year of my degree. This year, the tasks primarily focussed on applying theory in relation to a firm and its particular scenario. This assignment had two parts, an individual report and a group presentation.

My team and I decided upon Volkswagen (VW), as the task warranted a company that was in need of refocusing or refreshment. The report involved a situation analysis of VW, examining: the customer context, the business context, the internal context and the external context. It heavily concentrated on VW’s emissions scandal of 2015.

Using stakeholder analysis, PESTLE, SWOT and in-depth market and consumer analysis facilitated by Mintel, I was able to prioritise four key issues VW faced and identify SMART marketing communications objectives justly addressing the problems.

A difficulty I initially found with this task involved diluting down the vast amount of data I gathered. The report had a 10-page limit, meaning by no means could all the data be included. With performing numerous situation analyses in my other units, I became more experienced at this practice of narrowing down, while attaining the ‘bigger picture’. Being able to find data, analyse it in its entirety and then pick out the valuable bits of information in order to create an informed prioritised plan of action, is a skill I believe to have progressively developed during third year.

I received 90% for this assignment, a grade I’m extremely proud to receive and did not expect to ever achieve at university. Please use the email below to view a sample of the report.


Email: hudacummings@gmail.com

LinkedIn: Yehudah Cummings

Twitter: Yehudah Cummings

Facebook: Yehudah Cummings

Click to view my CV.